FAQ:
Q1 :What are the primary products of your company?
A : different customized Laser welding machine and laser marking machine ect.
Q2: How to do control the quality when you produce laser equipment?
A : We introduce international advanced production technology, and strictly implement a series of measures of quality and cost control to ensure the quality of laser machines. In addition, all components are strictly inspected in accordance with
international standards before they are put into production.
Q3 : How can I know your machine is designed for my product?
A : You can send us samples of your product and we test it on machine.
Q4:How long is the delivery time?
A : The laser machines will be delivered to you within one month after the order is confirmed.
Q5 : Do you have a CE/ISO certificate?
A : Yes.
Q6 : If we do not know to use the machine, can you teach us?
A : Yes, we will, if you come to China, we will offer you free training until you can use machine freely.During installation, we will have our professional engineer to your country to train your stuff to use it.
Q7 : When the machine can't work well, what should I do?
A : 1. The engineer is online for 24-hours, they can check the problems and then give you solution way very soon.
2. All our machines have one-year warranty. If there is any problems of machine parts under " normal use", new machine parts will be sent to you but your side should pay the shipping cost.
3. Operation CD and manual will be offered along with machine,ensuring you can operate the machine easily.
Audited Supplier 
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